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March 1, 2015

Products

Returns


Posty Cards Guarantee

We want you to be happy with your order from Posty Cards. If you're not 100% satisfied, just call 1-800-821-7968 or e-mail customerservice@postycards.com and our Customer Service Department will take care of the problem.


Return Policy

For a refund or replacement order, please follow these steps:

  1. Call Customer Service at 800-821-7968 or email customerservice@postycards.com to advise us of the problem. If a return is necessary to proceed, you will receive a return authorization number.
  2. If you are advised to return any portion of your order, please complete the return form shipped with your order and enclose it with the merchandise.
  3. If possible, return your order in its original packaging.
  4. Keep copies of all correspondence until you receive a replacement or refund.
  5. Please use the same name that was on the original order.

We'll process your return as quickly as possible.

Note: If we made a mistake on your order, we'll gladly send you a replacement or refund. If a return is necessary, we'll reimburse you for standard shipping or parcel post return charges (not expedited shipping). Otherwise, return shipping charges are your responsibility.